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Student Services

Care and support for all students

The wellbeing of students is our top priority as it is the key to both academic and personal success.

Services on offer

  • The tutor system

    We encourage you to develop good study habits and we offer personalised support to help you reach your goals. Each student is assigned a tutor to supervise study and provide individual guidance, meeting regularly to check progress, celebrate success and overcome  challenges.

  • Parent website and community portal

    Parents and caregivers are kept up to date with student progress via a web-based portal. A unique login and password gives access to personal information, including on accommodation, daily timetables, attendance records and academic reports, as well as details of medical and travel insurance policies and student visas. The portal also has information on programmes, schedules and events.

  • Settling into study

    Our Orientation programme helps you settle in when you first arrive. You’ll receive an information handbook that includes homestay and accommodation guidelines. Foundation Studies students and those enrolled at UP International College for English Studies are given a free iPad for the duration of the course to access digital course materials.