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Care & Wellbeing

Taking care of our students

Personal wellbeing is essential for academic and personal achievement, especially when studying in a new country. At UP Education we do everything we can to support and care for our international students.

Professional, experienced staff

Our caring and dedicated staff are experienced in looking after international students’ educational, practical and social needs. The New Zealand Ministry of Education’s Code of Practice for the Pastoral Care of International Students is a requirement we take very seriously.

We ensure a very high standard of care for international students studying with us. We are reviewed by NZQA (New Zealand Qualifications Authority) or the Education Review Office (on behalf of NZQA) who audit education providers on a regular basis.

Coping with a new culture

Adjusting to a new culture takes time. Our homestay families, tutors, welfare and pastoral care staff are always on hand to offer guidance and support. Students can also choose from a range of social, sporting, cultural and religious groups, which may help with emotional and spiritual health.

Personalised care and attention

We create a link between personal wellbeing and academic studies, supporting students to achieve their full learning potential.

Our International Centre assists students with practical and personal challenges, as well as immigration matters, visas, insurance, accommodation, and banking. It’s a great place for students to access information about living and studying in New Zealand.